In Japan, there is a deep-rooted culture, which comes from sado (tea ceremony), called omotenashi, meaning to wholeheartedly look after guests.
おもてなし（御持て成し）とは、心のこもった待遇のこと。顧客に対して心をこめて歓待や接待やサービスをすることを言う。「もてなし」に「お」を付けて、丁寧にした ...
Omotenashi is a Japanese expression that roughly describes concepts of hospitality as well as mindfulness. The term developed particularly around the roles ...
2025/7/1 -Omotenashi originated from the Japanese tea ceremony, which is often referred to as sadō (茶道) or chanoyu (茶の湯). Chanoyu has historic ties ...
2015/6/24 -Omotenashi means a sincere and transparent form of hospitality, where every gesture is wholeheartedly offered without pretense or hidden agendas.
2017/5/16 -Omotenashi is Japanese hospitality. “Omote” means public face – an image you wish to present to outsiders. “Nashi” means nothing.
Omotenashi is regarded as the basis of Japanese hospitality and service, be it a store, a hotel or a hairdresser. The concept is an ingrained cultural ...
2024/11/26 -Omotenashi is about anticipating needs and acting selflessly to create positive experiences for others – a philosophy that can enhance any relationship.
2024/12/24 -True to its name, at its core, omotenashi embodies the idea of offering care and attention without any expectation of reward. In Western culture ...
The purpose of omotenashi is to anticipate your guest's needs before they do, in order to give them the most incredible experience possible.