In Japan, there is a deep-rooted culture, which comes from sado (tea ceremony), called omotenashi, meaning to wholeheartedly look after guests.
おもてなし（御持て成し）とは、心のこもった待遇のこと。顧客に対して心をこめて歓待や接待やサービスをすることを言う。「もてなし」に「お」を付けて、丁寧にした ...
Omotenashi is a Japanese expression that roughly describes concepts of hospitality as well as mindfulness. The term developed particularly around the roles ...
2015/6/24 -Omotenashi means a sincere and transparent form of hospitality, where every gesture is wholeheartedly offered without pretense or hidden agendas.
2017/4/4 -Omotenashi is Japanese hospitality. “Omote” means public face – an image you wish to present to outsiders. “Nashi” means nothing.
2024/12/24 -Discover how Omotenashi, the essence of Japanese hospitality, can transform customer experience and elevate your service standards.
The purpose of omotenashi is to anticipate your guest's needs before they do, in order to give them the most incredible experience possible.
Omotenashi is an expression of genuine hospitality and treating others well without seeking any reward– an action or behavior that is done with sincerity.
Omotenashi is regarded as the basis of Japanese hospitality and service, be it a store, a hotel or a hairdresser. The concept is an ingrained cultural ...
2025/8/15 -More than just good service, omotenashi is about anticipating a guest's needs before they are expressed, and meeting those needs with sincerity, ...