In Japan, there is a deep-rooted culture, which comes from sado (tea ceremony), called omotenashi, meaning to wholeheartedly look after guests.
おもてなし（御持て成し）とは、心のこもった待遇のこと。顧客に対して心をこめて歓待や接待やサービスをすることを言う。「もてなし」に「お」を付けて、丁寧にした ...
Omotenashi is a Japanese expression that roughly describes concepts of hospitality as well as mindfulness. The term developed particularly around the roles ...
2015/6/24 -Omotenashi means a sincere and transparent form of hospitality, where every gesture is wholeheartedly offered without pretense or hidden agendas.
2017/5/16 -Omotenashi is Japanese hospitality. “Omote” means public face – an image you wish to present to outsiders. “Nashi” means nothing.
2024/11/26 -Omotenashi is about anticipating needs and acting selflessly to create positive experiences for others – a philosophy that can enhance any relationship.
2017/10/5 -Providing a personalized, exceptional customer experience is deeply rooted in our culture and is known as omotenashi (pronounced: ...
Omotenashi is an expression of genuine hospitality and treating others well without seeking any reward– an action or behavior that is done with sincerity.
2024/12/24 -True to its name, at its core, omotenashi embodies the idea of offering care and attention without any expectation of reward. In Western culture ...
The purpose of omotenashi is to anticipate your guest's needs before they do, in order to give them the most incredible experience possible.