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Customer requirements
What is skill-based routing?
How many call strategies are there in Asterisk?
What is AT-Queue?
Implementing the solution
Making the queue strategy scriptable
Conclusion
Q&A: How does it interact with logging with queuelogs and generated events in general?
Q&A: Is the script dynamic?
If you change the Lua script, do you need to restart Asterisk to make it effective?
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