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What Solutions Engineering is and its function within a company.
The day-to-day work of a Solutions Engineer, particularly leading up to a pitch or first engagement with a client.
Breakdown of technical work versus sales work in Solutions Engineering.
The compulsion to show technical work and how asking questions can be more useful than providing answers.
The typical background of a Solutions Engineer and how to teach people to strike the right balance between showing technical work and asking questions.
The importance of domain knowledge in Solutions Engineering
How to improve soft skills such as communication
The wall between engineering and business and how engineers can expand their scope to understand the why behind their work.
He asks for advice on how to become proficient in translating between different layers within a company.
The value of being vulnerable and asking questions to facilitate translation and provide value.
The different types of solutions engineering jobs, including pre-sales, post-sales, and deployment.
The biggest misconception about solutions engineering
The importance of building credibility and partnerships with sales counterparts
The most common question he gets from people looking to transition into solutions engineering