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President and Chief Executive Officer Dr Len Schleifer
Oncology
Conclusion
Summary
Comments Today on Regeneron's Financial Results and Outlook
Operating Expenses
Financial Guidance and Outlook for 2023
Updating 2023 Cocm Guidance
Discussions with Payers and How To Think about Formulary Fit
The Competitive Dynamic and Pricing Pressure
Intro
What services does Stream offer today?
How have you seen dealers shift the way they deploy marketing dollars?
Stream’s scale
How much are dealers paying to acquire a customer?
Do local dealers have an embedded advantage over national brands or vice versa?
How large is your budget that you are responsible for and where is that being spent?
Thoughts on 3rd party listing sites
Do you still believe in traditional media advertising?
Call to Actions
Are you doing anything in the AI space?
Is there any meaningful AI implementation on the consumer front?
Intro
Kayla Kody on Building Loyalty and Using Data
Importance of Personalized Customer Communication
Streamlining Customer Service in Dealerships
Partnership Goals and Marketing Strategies
Leveraging Technology for Customer Engagement
Tracking and Valuing Customer Assets
Shifting Focus to Customer Retention
Prioritizing Customer Needs in Business Development
Richmond Ford's Customer-Centric Approach
The Partnership Between Kayla Kody and David Regn
Closing Remarks and Aspirations in Customer Service