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Introduction
About Mark Woodsum
Q&A - When did you acquire your first franchise?
Q&A - What distinguishes Brightstar from other franchises?
Q&A - Why did you decide to invest in this franchise and industry?
About Brightstar organization
Q&A - Compared to other industries, is it a profitable industry?
Advantages About Franchising
Q&A - What is the level of involvement of the franchise owners?
Q&A - What is the investment value of starting a BrightStar franchise from scratch?
Q&A – How did you find out about the opportunity?
Q&A – How did you become president of the franchisee association?
Q&A - What is the difference between franchisee association and franchise advisory council?
Q&A - When did you join the franchisee association?
Q&A - What is a franchise call option?
Q&A - Does the BrightStar franchise have a pre-set price?
Q&A - How does the franchise agreement work?
Q&A - Can you become independent in the industry if you choose not to renew?
Q&A - Would it be possible to have another type of franchise call option?
Q&A - Was a specific period of time determined for negotiation?
Downside of a franchise brand that gets aggressive with the franchise agreement.
About the importance of Internal Communication
Q&A - How was the announcement of the franchise call option communicated?
About the importance of having empathy and knowing how to communicate to work better.
Concluding Thoughts