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Lenny: Why I’m focusing on failure
Katie Dill: The single meeting that changed how Katie leads forever
Paul Adams: Freezing onstage in front of thousands of people
Tom Conrad: Lessons from Pets.com and Quibi—two of the most famous product disasters of all time
Sri Batchu: When you fail, make sure you fail conclusively
Jiaona Zhang (JZ): One of the biggest product misses at Airbnb
Gina Gotthilf: Everyone has an “A side” and a “B side,” and we should all share our B sides more
Maggie Crowley: Her favorite interview question about failure, and lessons from a personal failure
Thanks for listening
“That is love in action, when you find work that you feel is almost meant for you and you can do it in a way that people seem to appreciate.” Amy Edmondson shares her journey from engineer to her unlikely position at Harvard Business School where her work is world renowned.
“Mistakes are deviations from best practice in known territory whereas intelligent failures are an experiment that didn’t work out the way we’d hoped.” Why are leaders afraid to fail? Amy explains the difference between mistakes and failures. To operate a failure free organization means there are no risks being taken. Leaders must embrace intelligent failure or fail to innovate and ultimately fail altogether.
“It’s good to have high standards, it’s good to pursue excellence but perfectionism is this crippling belief that ‘I cannot make mistakes, I cannot come up short or I'll die.’” Explaining perfectionism, Amy draws this mode of thinking as a mindset at odds with healthy failure. Marcel and Amy discuss the small failures and how you react and respond can help perfectionist attitudes by relieving the pressure.
“If you’re a leader in an organization, get out ahead of these predictable failures in mindset and behavior that your employees and managers will fall prey to.” Amy sets leaders up with the steps for setting up a culture that allows for healthy failure, by breaking the path to perfectionism. Leaders must start emphasizing purpose and encouraging curiosity.
“As soon as you remind yourself to be humble, you are almost naturally curious.” How does humility connect to failure? Amy describes that humility allows the questions to arise that you don’t have all the answers. Providing opportunity for risks and chances to learn from these intelligent failures.
“We are all fallible human beings, that’s just a given. Now, how do we thrive?” As Marcel and Amy close out the episode, she answers her own question connecting it all to love in action. We thrive through intelligent failure, with love, interconnectedness, facing an unknown future together.