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Agenda
Why should we focus on improving communication?
Accreditation
Linguistically Appropriate
National CLAS Standards
What is the Purpose of the National CLAS Standards?
Recruit, Promote, and Support Diverse Governance, Leadership, and Workforce
Example of a healthcare organization using CLAS principles
Partnering with the community
How is CLAS going at your home organization and in your area?
Culturally and Linguistically Appropriate Services (CLAS)
The National CLAS Standards
Principal Standard
Standards on Communication and Language Assistance
Objectives
Diversity & Inclusion Strategy Overview
Diversity and Inclusion Leadership
A Roadmap to Reduce Disparities
Multi-year Cultural Competence Training Strategy
Integrating culturally competent language into policies
Housekeeping Items
Communication and Language Assistance
Dr Lashawn Mckeever
Cms Office of Minority Health
Five Priority Areas Included in the Framework for Health Equity
Public Facing Resources
Health Literacy Program
Challenges That Have Been Faced When It Comes to Data Collection and How Can Organizations Be Encouraged To Look at Their Internal Data on Patients by Primary Language as One Factor
Opportunities and Challenges for Cms
Omh Facebook Live Event
Objectives for CLAS
US Population by Race & Ethnicity, 2014
Nebraska Population Change by Race & Ethnicity, 2010-2014
So, Why Does this Matter?
What causes health disparities?
What can Health Care Providers and Organizations Do?
What are the changes or enhancements to the National CLAS Standards?
Communication and Language Assistance
Ethical and Practical Motives
Example Standard 3: Recruit, Promote, and Support a Diverse Governance, Leadership, and Workforce
What is the TA Network?
Broward County Overview
Principles and activities of CLAS
Governance
Effective Care and Services
Ensure necessary resources are in place to sustain cultural and linguistic competency activities
CLAS Standards
Broward County experience
Q&A: How has Florida addressed the need for interpreters?
Closing Remarks