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Moneypenny operates a modern, digital contact center
Moneypenny needed superior headsets to drive customer experience
The solution had to integrate with Twilio Flex
Ensure superior sound in calls
Moneypenny chose the Jabra Engage 50 headset
Moneypenny customized the status light colours using the open and platform agnostic Jabra SDK
Next steps: Jabra Engage 50 will be rolled out across all of the contact center