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Introduction
Assign an Attendant Console license in GoTo Admin
Open the GoTo softphone
Select the Attendant Console view for the softphone
Attendant Console settings
Select from the Transfer type drop-down list
Select presence status
Select desired extension and phone number
Dial pad options
Directory panel
Filter options for Directory panel
Expand Directory panel
Current Calls panel
Two steps to enable parked calls with Attendant Console
Answering an active call
Seeing other calls on the system
Options for managing a call on hold
Options for managing parked calls
Additional options after picking up the call
Options for managing dial plan calls
Options for managing call queue calls
Options for a call sent to voicemail
End credits