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Tour update 2024
Coming up
Intro
What it really means to negotiate
How to set yourself up for success in negotiating a raise
Don’t take yourself hostage, adopting a success-oriented mindset
Chris Voss’ favorite “calibrated question” for job interviews
Hope and opportunity require two things
When you ask a question, really mean it: “You gotta want to be diamond”
First impressions are lasting
What it means to really listen rather than just “staying silent”
Why people bully and micromanage — and why you shouldn’t
Navigating a hostage situation, applying this to the workplace
Tools for productive work relationships and common ground
Don’t deal with people who are “half”
Work somewhere that aligns with your core values
You can’t fix a bad employer or a bad employee
When to sever a bad relationship
Conflict deferred is conflict multiplied
The power of “what” and “how” questions
Acknowledging fear and obstacles
Carl Rogers, the mirroring technique
What drives adverse reactions and how to right the conversational ship
De-escalating a hostage situation during a bank robbery
Never split the difference
Intro
When is Chris not confident about negotiating?
What happened with a kidnapping that went awry?
Chris' stance on ransoms for the US hostages
Chris’ bargaining strategy
How do you negotiate your raise at work?
The distinction between power and influence
Negotiation tactics in everyday life
The most important negotiations
Three words that Chris wants people to describe him as
Chris Voss Taught Me
Preview
Connecting with Roger Fisher.
Devising Seminars.
Negotiating the Camp David Accords.
Writing the other side's victory speech.
Writing Kim Jong-un's victory speech.
Pondering possibilities in the modern Middle East.
Lessons from iconic possibilist Nelson Mandela.
Going to the balcony.
Mitigating the risk of emotional spiraling with Hugo Chávez.
The power of silence.
Respect and saving face.
Best alternative to a negotiated agreement (BATNA).
The trust menu.
The positive no.
Closing on a positive note.
What prompted William to write Possible?
Negotiating as a creative endeavor.
Sabbatical considerations.
Exercise and self-care routines.
Uncovering interests, not just positions.
Hopes for the impact of Possible.
Parting thoughts.