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Introduction
Back from Retirement
Philosophy
Evolution of design
Problem with design industry
HCI is wrong
No Design CEOs
Power, Wealth
Artificial Intelligence
Surprising evolution of AI
Controversy
What's wrong with Apple
Technologist
Theory vs reality
Generalist
People, History
Hardest problem
Great designers
Conflict of past work
Better world
Educate on history
Legacy, Don Norman's Prize
Sustainability
Ethics, Morality, Fairness
Final advice