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Don’t say ‘no’: make a Noble Objection
The Yes/No Book: How to do less and achieve more
No is a negative
The alternative to no: a Noble Objection
Noble means well-intentioned
Noble means respectful
Noble does not need to apologize
But Noble should empathize with others
Noble must give reasons
Noble may suggest alternatives
Noble is brief but not curt
Noble is courteous but firm
Noble is open to persuasion
Noble is honest
Take responsibility for your NOs