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Intro
What is booking.com?
Basic setup of booking.com
Starting a search on booking.com
How to use filters on booking.com
How to use the map on booking.com?
What to look for in the property page?
How do reviews work?
How to compare properties?
How to book your accommodation?
How to manage booking in booking.com?
How do I cancel my booking?
How do I contact the property?
Pro tip – How to get a better price
Booking.com, get the hotel reservations you actually want!
Hoteliers dilemma when working with Booking.com
How to benefit from the billboard effect with great content on Booking.com?
Make sure you are always available on Booking.com, under the right conditions
How to work with promotions to drive Reservation you actually want?
Booking.com loyalty program, Genius and what to watch out for.
Wow, your guests! Reviews have a great impact on your positioning on any OTA
Key points to remember when working with Booking.com
Welcome Philosophy
What are the most important values for you?
What was your initial response to the Travel Proud Program?
How has the training impacted your staff?
Why did you decide to join Travel Proud?
What was your most important learning point?
What would you like others to know about the program?
What would you like to see in the future?
Introduction
Agenda
Invoicing cycle
Reservation statements
Making modifications
Generating invoices
Paying invoices
What do we know so far
Contacting the finance team
Updating your contact information
Reservations page
Virtual credit cards
Contacting your guests
Pending guest requests
Summary
Getting additional support