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You might think you’re a good listener, but …
here’s how to be a “trampoline” listener.
Question 1: How do I usually listen?
Question 2: Why do I need to listen right now?
Question 3: Who is the focus of attention in the conversation?
Question 4: What am I missing?
Question 5: Am I getting in my own way?
Question 6: Am I in an information bubble?
OK, let’s review.
Intro
Listening is the missing half of communication
What happened after 30 minutes of listening
Listening makes it more likely that the other person will listen to us
How to listen effectively
What makes it hard to listen?
What difference would listening make in the world?
The cost of conflict
Imagine a world in which parents learn to listen to their children
Listening can be contagious