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APPEARANCE Clothes, Shoes, make up & accessories count!
BODY LANGUAGE Head up, shoulders back, relax, smile and maintain eye contact
SPEAK CLEARLY Annunciate your words, make it easy for them to understand you!
DON'T FAKE IT Don't try too hard to be someone that you are not!
AVOID NEGATIVITY Don't talk about anything bad, sad, insulting or negative
BE AUTHENTIC Be genuine, warm, welcoming & positive