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What makes a leader effective
How a leader can be a hero
What Christine struggles with as a leader
Key question to ask when deciding whether you want to work with someone
Impression management. What stands out when meeting someone for the first time
Toughest conversation of Christine's career
How to bounce back after failure
How to confront someone without ruining the relationship
Keys to building trust in your culture
How to spot a business idea that has the potential to become a perpetual profit machine
How brands like Starbucks, Lululemon and Luvo became strong business ventures
How you know you are creating something that matters
How you get others to buy into "change"
Christine’s most important conversation
How to make every conversation count
What’s one thing Christine once believed about business and people that is no longer true